Order processing of chemical analysis

Inquiry

Your request by

We will respond to your request within one working day, at the latest on the following day. If you are a new customer, you can send us your company and contact details in advance via the following registration link to make the process easier and faster. 

Feasibility evaluation of the desired test method by CleanControlling

  • Clarification of the feasibility of the desired test

Clarification of testing details

  • By phone, webmeeting or by e-mail
  • During a meeting on site or at CleanControlling

Quotation

  • Quotation 1 to 2 days after request

Shipment of the test items to our laboratory

The test items should be packaged in such a way that no further contamination can get onto the specimens during transport (e.g. in a sealed polybag, or better still shrink-wrapped).

Goods receipt of samples at CleanControlling

  • The packaging is visually inspected and photographed and documented in case of possible transport damage or inadequate packaging.
  • Inspection of the analysis information when receiving the order
  • Creation of a laboratory order from information provided by the client

After completion of the analysis

  • You will receive test specimens back after completion of the tests, unless otherwise agreed. Water or soil samples are appropriately disposed.
  • We do not archive any reference samples.