Inquiry by the customer
Possibilities of inquiry:
Feasibility evaluation of the desired test method by CleanControlling
- Clarification of the feasibility of the desired test
Clarification of testing details
- By phone, webmeeting or by e-mail
- During a meeting on site or at CleanControlling
Quotation
- Quotation 1 to 2 days after request
Shipment of the test items to our laboratory
The test items should be packaged in such a way that no further contamination can get onto the specimens during transport (e.g. in a sealed polybag, or better still shrink-wrapped).
Goods receipt of samples at CleanControlling
- The packaging is visually inspected and photographed and documented in case of possible transport damage or inadequate packaging.
- Inspection of the analysis information when receiving the order
- Creation of a laboratory order from information provided by the client
After completion of the analysis
- You will receive test specimens back after completion of the tests, unless otherwise agreed. Water or soil samples are appropriately disposed.
- We do not archive any reference samples.